Culture change in LGU+

LG Uplus Vice Chairman and CEO Kwon Young-soo and his senior executives wrapped up their “endless strategy meeting.”

There were debates and heavy discussions with tempers lost, something rarely seen in the “top-down” management style in Korean firms, where consensus and face are paramount.

After the meeting, the CEO said, “The meeting was nice and very constructive. Things will get better with debates and arguments. You don’t have to think that you’ve crossed a line as I am not in a position to order all things. My role is to find something new on how to make the firm better with full of energy and ideas.”

The contretemps well illustrates the cultural shift under way at LG Uplus. The LG Group’s telecommunications unit is on a track to change its rigid management style under Kwon’s leadership.

In the Korean telecommunication industry, LG Uplus has been the sector’s No. 3 over last decades after SK Telecom and KT. The so-called “50:30:20” structure has been unchanged and it’s been believed that the order will be unchanged in the next decades.

But the Uplus CEO Kwon, who was a former LG Display chief executive and significantly helped LG Group become the global top supplier during his work at LG Chem, said the telecom operator will rise as a “threatening force” with close collaboration between employees.

“My one principle is to respect employees and inspire ‘can-do’ spirit to them. With great teamwork, then we will do better. I will guide them and your job is to try your best on your given works with confidence. I will directly lead the way to cut off unnecessary ways and hurdles,” Kwon told The Korea Times, Monday.

The top executive said its latest win to get 2.1-gigabertz bandwidth, which is considered as a “golden spectrum,” will help the carrier further expand its coverage in faster long-term evolution (LTE)-based telecom services.

In the telecommunications industry, having bandwidth is important as it roles as a highway. For example, if a carrier secures additional or expanded bandwidth, then it could provide high-quality and advanced telecom services.

Kwon said the successful bids by LG Uplus for the spectrum block will increase adjusted leverage for the firm.

More importantly, the CEO said the latest result was due to close collaboration between employees.

“I am so proud to see greater teamwork. You’ve made a great job to analyze the market trends. Shifts should be focused on finding ways to encourage employees,” said the CEO, adding passion and confidence are the two other key words to complete given tasks.

“If you want, then this will be done. This is the secret,” he said, adding he is ready to make light chats with the firm’s employees and executives regardless of spaces.

It seems tough that LG Uplus to break the “50:30:20” market order; however, Kwon said LG Display became the world’s top display supplier while he was there, which wasn’t dreamt of, earlier.

“Please join me to write a miracle. I will encourage you to realize the ‘winning DNA.’ Let’s go together,” he said.

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Opt-out coming to Australia

ACMA makes mobile roaming standard better for customers

The Australian Communications and Media Authority (ACMA) has amended the Telecommunications (International Mobile Roaming) Industry Standard 2013 (IMR Standard), following a direction from the Australian minister for communications in February to make the rules more customer friendly.

The ACMA had to adjust the IMR Standard to let customers have an opt out choice for receiving roaming usage alerts, allow telcos to provide mandatory on-arrival roaming information to travellers in a single SMS rather than in several, give telcos more flexibility in the ways they offer customers the ability to decline mobile roaming services while travelling overseas, at no or low cost, and delay requirements that MVNOs provide charging and spend management information from 23 May 2016 until 1 January 2019.

The ACMA consulted publicly on the draft Variation in February and March this year before finalising this instrument. Changes to the IMR Standard come in response to initiatives proposed by representatives of the telecommunications industry, the Australian Mobile Telecommunications Association and Communications Alliance.

Source :–1142042